NovabelvarispxOur 30-day guarantee
Examine hearing aids and accessories from Novabelvarispx at your own pace. If not satisfied, unused items can be returned within 30 days for a full refund of the invoice amount.
The promise
Cancellation can be requested informally within 30 days of receipt of goods. The credit will be issued to the original account within 3 business days of receiving and inspecting the returned shipment.
1
30-day returns
Returns do not require a reason, provided the return criteria for unused merchandise are met.
2
Insured delivery
In the event of loss or transit damage during delivery, we immediately arrange for a replacement shipment or a refund at no extra cost to you.
3
Secure payment
Payment processing via cash on delivery or manual bank transfer. Credit card details are neither captured nor stored.
4
Real support
Inquiries sent to our customer service at [email protected] are answered within one business day.
How to claim
- Send your message to [email protected], quoting your invoice number.
- Within one business day, we will send you a return authorization number along with the exact return address.
- Dispatch the parcel; inspection and refund confirmation will follow promptly upon receipt of goods.
The detailed terms are set out bindingly in the Returns policy and Delivery terms sections.